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Privacy Policy for Consult Nadia

Last Updated: 01 April 2025

Consult Nadia (“we”, “us”, “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website, services, programs, and digital products.

We are a UK-based business serving global clients, and we comply with the UK General Data Protection Regulation (UK GDPR) and relevant international privacy standards.

1. What Information We Collect

We may collect the following types of personal data:

  • Identity Data – Name, title, business name

  • Contact Data – Email, phone number, billing/shipping address

  • Transaction Data – Payment details and services/products you’ve purchased

  • Technical Data – IP address, browser, device, cookies, location

  • Usage Data – Site interactions, content viewed, and actions taken

  • Marketing Preferences – Your opt-in choices for communications

2. How We Collect Information

We collect data in the following ways:

  • Directly from you – When you submit forms, book services, or contact us

  • Automatically – Through cookies, analytics tools, and web logs

  • Third-party sources – Like payment processors and referral platforms

3. How We Use Your Data

We use your data to:

  • Deliver our services (consulting, menu strategy, audits, masterclasses)

  • Manage your orders, payments, and service delivery

  • Provide support and respond to inquiries

  • Send service-related and marketing communications (with consent)

  • Improve our website and customer experience

  • Comply with legal or tax obligations

We only use your data where we have a lawful basis (e.g., consent, contract, legal obligation, or legitimate interest).

4. Marketing Preferences

You may receive marketing communications if:

  • You opted in

  • You engaged with our services or resources

  • It’s relevant to your business

You can opt out at any time via the unsubscribe link or by contacting us at support@consultnadia.com.

5. Data Sharing

We may share your information with trusted third parties to help us run our business. This includes:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing tools (e.g., MailerLite, ConvertKit)

  • Cloud storage & file-sharing platforms

  • Our legal, accounting, and IT service providers

We never sell your data. All third-party providers are GDPR-compliant and under data-sharing agreements.

6. International Transfers

If your data is transferred outside the UK (e.g., for hosting or cloud software tools), we ensure safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Data Processing Agreements

  • Adequate levels of protection in recipient countries

7. Data Security

We implement appropriate security measures including:

  • Two-factor authentication

  • Encrypted cloud storage

  • Role-based platform access

While we take precautions, no internet transmission is 100% secure.

8. Data Retention

We retain your data only as long as necessary. Examples:

  • Client records and invoices – 6–7 years (tax regulations)

  • Marketing opt-ins – Until you unsubscribe

  • Project and audit files – Up to 3 years for quality assurance

You can request deletion of your data where applicable.

9. Your Legal Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

To exercise these rights, email us at support@consultnadia.com. We respond to all valid requests within 30 days.

10. Cookies

We use cookies for functionality, analytics, and personalization. You can manage cookie preferences in your browser settings. For more, see our [Cookie Policy] (insert link).

11. Third-Party Links

Our website may include links to third-party platforms or tools. Clicking those links may allow third parties to collect or share your data. We are not responsible for their privacy practices.

12. Policy Updates

We may update this Privacy Policy to reflect changes in law or business operations. The latest version will always be posted here with a “last updated” date.

13. Contact & Complaints

If you have questions or concerns, contact us at:

📧 support@consultnadia.com
🌐 www.consultnadia.com
📍 82 James Carter Rd, Mildenhall, Bury Saint Edmunds, IP28 7DE, UK